Medical Office Assistant (MOA) Course Program Outline

• 101 Medical Office Procedures.

• 102 Clinical Procedures.

​

• 103 Medical Speed and Accuracy

​

• 104 Medical Terminology

​

• 105 Human Relations Management

​

• 106 E-Communications  Management 

​

• 107 Practicum

Topics Covered

The topics will be covered through a combination of theoretical instruction along with work experience in clinical settings.

​

• Answering the Phone

• Booking/Confirming Appointments 

• Room and Patient Preparation for the doctor

• Billing; including Submission, Reconciliation, Printing Reports, and Third-Party Billing 

• Worker’s Compensation Board Procedures           

• Electronic Funds Transfer Technology

• Filing Systems

• Mail Document Sorting and Detailing

• Making Referral Appointments

• Computer Software Programs and Applications (Billing Systems and Microsoft Programs)

• Ordering Supplies

• Scanning Test Results

• Requisitions and Forms

• Job Search/Resume

• Sanitation Procedures and Introduction to Instruments (Aseptic and Sterile Technique)

• Making Bank Deposits

• Procedure for Phoning in Patient’s Prescriptions to Drug Stores

• Medical Terminology

• Abbreviations

• Discussing Job Interviews 

• Assistance in Minor Surgery Room

• Simple Dressing Change Procedures

• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field

• First Aid Kit Comprehensive Coverage

• Typing Skills 

• Dress Code

• Audio Dictation 

• Health Information Act/Scanning

​

We are not limited to the topics listed above. Medical Reception College Ltd places emphasis on the importance of practical medical office assistant training in addition to theory in the classroom. There is a significant amount of role-playing to prepare the student for any unexpected situations that can arise when working in field. The last few weeks of the program, the students work in doctor’s offices on a volunteer basis to further enhance the skills they have learned in the program.

1. Elaboration on real-life situations and scenarios occurring in a wide variety of health care settings and occupations, based on first hand experience of the instructors.

2. Discussions of new knowledge acquired from various seminars attended by the instructors.

3. Discussions of information obtained during conferences. For example, many of the inside details and information regarding the doctor’s office, and the employer’s expectations for their employees is received during these conferences throughout dinner conversations with various doctors and health professionals. This opportunity to speak one-on-one with these health professionals allows our instructors to share details with our students to give them a realistic description for what is required of them, and what their employers are looking for in hiring a new receptionist.

As part of our Medical Office Assistant Program, you will complete your practicum Working in a Professional Medical Environment. Many of our graduates get job placement right after they graduate.

Evaluation Methods

Overall mark based on successful result on weekly quizzes and final exam (which occurs on the last day of classes). Required practicum hours completed with a satisfactory result. Participation and attendance in class.

Diploma

Students who have completed all specified requirements, as well as fulfilling the practicum portion of the program will receive a diploma from Medical Reception College Ltd. Upon receiving the diploma, students are able to pursue a career in the medical services profession with confidence.

Duration

The program duration spans 12 weeks, and is offered on a full-time basis, classes run full time Monday and Wednesday from 9:00am to 3:00pm, Tuesday and Thursday from 9:00am to 2:30pm.

Admission Requirements 

Students must meet the following criteria. 

1. The student has graduated from Grade 12. 

Plus, all the following: 

2. Successful result on a typing test administered by school administration 15 WPM

Mature Admission:        

Students must meet the following criteria. 

1. The student has matured student status (is 19 or older before the start of classes. 

Plus, all the following: 

2. Successful result on a typing test administered by school administration 15 WPM 

3. Successful result on an aptitude test administered by the school (50%) 

All students must have the following: 

· Submission of a negative TB skin test.  If the skin test is positive, proof of a negative TB chest x-ray is required. 

· All students must complete a criminal record check prior to practicum placement. 

If  the School Administrator and the prospective student agree on a  financial arrangement, they sign the contract. All students should  obtain a copy of the signed contract, along with a copy of all student  policies to the student. (Program admission requirements may not be  waived by the Institution). 

Graduate With The Best!

Your diploma will provide you with greater access to job security and financial stability by placing your name at the top of the list when applying for any available job opportunities as a certified medical assistant. Employers know that a diploma from Medical Reception College Ltd is an asset to any clinic, hospital or medical office setting.

More than ninety eight percent of graduates find work after receiving their diploma from Medical Reception College Ltd, investing in yourself is the best investment you can make and once you graduate your diploma is yours for life and you will be recognized as a certified medical assistant.

A diploma from Medical Reception College Ltd offers more value for your money than any other program currently available anywhere. On average students earn all of their tuition within their first few months of attaining employment. Our main goal is to set you on the path to Financial Stability and Job Security.

Once you complete the program you will receive your diploma and be registered in our database certifying you to work as a certified medical assistant. Once you receive your diploma it is yours for life you will not need to take any additional courses to maintain its status.

At Medical Reception College Ltd we have been helping students build their careers , as one of Canada’s premiere career-training providers in the field of medical assisting we offer solid market driven programs that focus on helping our students develop the skills that are in demand right now by the leading employers in the health care industry.

For over two decades we watched our graduates embark on careers rich in opportunity. From the quality of our instructors, course materials and resources, the main goal at Medical Reception College Ltd will always be to provide our students with a superior education geared towards a successful and long term career.

Whether you’re just beginning your training, or looking for professional advancement through continued education. Medical Reception College Ltd can help you get there fast. In a matter of weeks, you will complete a career-focused program that ensures you build a skill set to help you launch a meaningful career that can last a lifetime and give you instant respect and status among your friends and family.

The mission of the Medical Reception College Medical Office Assistant program is to educate students drawn mainly from a diverse urban population so that they can provide knowledgeable, high quality, culturally competent health care to medically under served communities

Medical Reception College Ltd of BC is fully designated and recognized by the Private Training Institutions Branch (PTIB) of British Columbia in Canada.